Sean Minor Wines: Rocking the customer service!

Big Guy and I love @seanminorwines. We are always impressed with the quality of the wine which we have shared with many friends.

We recently decided to join their wine club so we could enjoy the added benefit of learning more about them and their wine. It also gave us access to ordering the wines directly if, sadly, our local vendor was sold out. Our bad!

We have been blown away not only with the frequent comments they share back with us on Instagram, but with their actions upon becoming members of their club. We received a lovely handwritten card expressing their gratitude for supporting them, but it also included a welcome gift and personal note expressing their appreciation that we share information about their products @carondeletkitchen.

The best part is the note said our first shipment was on the way. It arrived within two days of the card. Wow! I truly believe all organizations could learn a great lesson from Sean Minor on kindness, gratitude, and outstanding customer service. Bravo!